The problem of piracy: No such thing as a free lunch.

       Piracy is a long-standing issue for most, if not all, software publishers. Way back in 1976, when computers were solely the domain of businesses and hardcore hobbyists, a young Bill Gates railed against people stealing Altair BASIC, software he had written with Paul Allen and Monte Davidoff. (The letter in full can be found

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LSSASR.exe, Gen.Siggen and me. The tale of a virus infection.

UPDATE 18/3/13: If you have recently been infected by this malware please contact us via the contact page or Facebook. We are looking for a working version to examine 🙂 The infection started with a link sent, via a major social network from a friend’s account which had been compromised, with a comment designed to

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Flashing cursor on black screen? The 137GB limit and the 48bit LBA

A client in Llanberis called with a curious problem: on starting up, her laptop, an Inspiron 6000,  would show a black screen with a flashing cursor at the top left of her screen and then stop. Okay, sounds like maybe some hardware has stopped working or some sort of malware has deleted some files it

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Home wireless network shows up as ‘Unidentified public network’

A curious problem this week from a client in Waunfawr, Gwynedd. I had previously installed a router that my client had bought to improve the wireless signal and coverage. Everything was working well except for one laptop which had problems connecting via wireless. It found the wireless network and could connect but whilst it listed

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In the slow lane – Llanberis broadband

    11 Jun 2013 UPDATE: This Tardis-like item has shown up in the village. The new, larger, faster, cabinet to house the new, larger, faster internet connections. More updates as events unfold. 9 Jun 2013 UPDATE: As I posted on Facebook, I came face to face with  a real life BT Openreach engineer who

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How to avoid losing data from closing unsaved files.

I was recently contacted by a client in Llanberis who had accidentally closed an unsaved excel spreadsheet which contained a whole morning’s work. He had lost it all and was looking for a way to get it back. Unfortunately this is not possible (a fuller explanation is below) but I’d like to share a trick

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Setting up a new laptop

Chances are, if you bought your laptop from new or if you’ve needed to re-install recently, you have a lot of junk software installed. Trial-ware for cloud backups, anti-viruses, games, DVD burning studios, the list goes on and on. All with the intention of getting you to sign up and pay for something you would

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Quietening your PC

How loud is your PC? Does it run with a barely audible whisper or does it sound like a jet fighter taking off? In order to keep prices down, many manufacturers use cheaper components, not geared for quiet operation. One of the biggest issues for PCs is getting rid of the heat that the internal

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A new way to contact us – Facebook

After a long time prevaricating, we are now on Facebook. You can find us here. The page is pretty bare at the moment but I will be adding lots of intelligent, perceptive and possibly humorous content in the near future. Like if you like! Whatever your computer or laptop problems, we’d love to hear from

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Safe and secure browsing – Get add-ons for Firefox!

One of the things that makes Firefox shine above other browsers is the eco-system of add-ons that has risen around it.  The web has become a breeding ground for businesses whose sole purpose is to watch what you do online. In this post I’ll show you my essential add-ons for Firefox to help make the

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